Terms of Service

Effective Date: January 1, 2026

Last Updated: January 1, 2026.

These Terms of Service (“Terms”) govern your access to and use of DoneRightHub™, including our website, software, hub, tools, features, services, subscriptions, migration services, maintenance services, support, and related offerings.

DoneRightHub™ is part of the DoneRight family of brands, owned and operated by SSB Hosting, LLC. The DoneRight family of brands may include DoneRightHub™, DoneRight Web Design, DoneRightVideo™, and other related websites, hubs, products, and services. Some DoneRight family brands, websites, products, or services may have their own separate terms, policies, or agreements where appropriate.

These Terms are between you and SSB Hosting, LLC, the owner and operator of DoneRightHub™ and the DoneRight family of brands (“DoneRightHub™,” “we,” “us,” or “our”).

By creating an account, accessing the Hub, subscribing to a paid plan, using a free plan, purchasing a service, or otherwise using DoneRightHub™, you agree to these Terms. If you do not agree, do not use the Hub.

1. Who We Are

DoneRightHub™ is an all-in-one marketing hub that helps users create and manage websites, funnels, landing pages, email marketing, automations, courses, contact lists, and related business tools.

DoneRightHub™ is part of the DoneRight family of brands, owned and operated by SSB Hosting, LLC.

You can contact us at:

Email: hello@donerighthub.com

2. Eligibility

You must be at least 18 years old and able to enter into a legally binding agreement to use DoneRightHub™.

If you use the Hub on behalf of a business, organization, client, or other entity, you represent that you have authority to accept these Terms on their behalf. In that case, “you” and “your” refer to both you personally and the business, organization, client, or entity you represent.

3. Your Account

You may need to create an account to access certain features of the Hub. You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree not to share your login credentials with unauthorized users or allow others to access your account in a way that violates these Terms.

If you believe your account has been accessed without permission, contact us immediately at hello@donerighthub.com.

4. The Hub and Our Services

DoneRightHub™ may include tools for websites, funnels, email marketing, automations, forms, contact management, course hosting, digital products, checkout pages, landing pages, file hosting, and other related business functions.

We may also offer additional services, including:

  • One-time migration services

  • Monthly maintenance services

  • Account setup assistance

  • Technical support

  • Website, funnel, or marketing-related assistance

  • Other services described on our website, proposal, invoice, checkout page, or written agreement

Some services may be subject to additional terms, limitations, scopes of work, or written agreements.

5. Free Plan

DoneRightHub™ may offer a free plan with limited features, usage limits, or restrictions.

We may change, limit, suspend, or discontinue the free plan at any time. We may also change what features are included in the free plan.

The free plan is offered so users can review and use the Hub before choosing whether to upgrade to a paid plan.

6. Paid Plans, Fees, and Billing

6.1 Fees

Paid plans are billed in advance, either monthly or annually, based on the plan you choose.

Prices are shown on our pricing page, checkout page, proposal, invoice, or written agreement. Prices may change with notice.

6.2 Auto-Renewal

Paid plans automatically renew until cancelled.

You may cancel at any time from your account settings or by following the cancellation process available to you.

After cancellation, you will keep access through the end of your current paid billing period unless otherwise stated.

6.3 Refunds

All payments are final. We do not offer refunds.

This is why DoneRightHub™ offers a free plan. Only upgrade to a paid plan if you want access to the paid features and are ready to join at a paid level.

This no-refund policy applies to monthly subscriptions, annual subscriptions, one-time migration services, monthly maintenance services, setup fees, and other paid services unless we state otherwise in writing.

6.4 Taxes

Prices are exclusive of applicable taxes unless stated otherwise.

You are responsible for any taxes, duties, levies, or similar charges owed in your jurisdiction.

6.5 Failed Payments

If a payment fails, we may retry the payment method on file.

If payment is not received, we may suspend, restrict, or terminate your access to the Hub or any paid services.

You are responsible for keeping your billing information accurate and up to date.

7. Migration Service

DoneRightHub™ may offer one-time migration services to help move content, pages, funnels, contacts, automations, courses, settings, or other materials from another tool or system into the Hub.

Migration services are based on the scope agreed to at the time of purchase, proposal, invoice, or written agreement.

You are responsible for providing accurate login details, files, exports, instructions, permissions, content, and access needed to complete the migration.

By providing access to third-party accounts or systems, you authorize us to access those accounts solely for the purpose of performing the requested migration services.

Migration services do not guarantee that every design, feature, automation, integration, layout, or setting from a prior tool can be copied exactly. Some items may need to be adjusted based on the features, limitations, or structure of the Hub or third-party providers.

8. Monthly Maintenance Services

DoneRightHub™ may offer monthly maintenance services for an additional fee.

Maintenance services may include account assistance, updates, minor changes, troubleshooting, content updates, website or funnel edits, technical help, or other agreed support.

The exact scope of monthly maintenance services may depend on the plan, proposal, invoice, written agreement, or service description provided at the time of purchase.

Unless otherwise agreed in writing, monthly maintenance services do not include unlimited custom work, major redesigns, advanced development, custom coding, complex integrations, third-party troubleshooting outside our control, or work unrelated to DoneRightHub™.

9. Cancellation and Termination

You may cancel your paid plan at any time. Your access will continue through the end of your current paid billing period.

We may suspend or terminate your account, restrict access, remove content, or stop providing services if:

  • You breach these Terms

  • You fail to pay amounts owed

  • You use the Hub in a way that puts us, our users, our providers, or third parties at risk

  • You send spam or abusive email

  • You violate applicable laws

  • You misuse the Hub

  • Your content or activity creates legal, security, reputational, deliverability, or operational risk

  • We are required to do so by law, court order, payment processor, hosting provider, software provider, or other third-party provider

On termination, your access may end and your content may be deleted after a reasonable grace period.

You are responsible for exporting your data before cancelling if you want to keep it. We are not responsible for loss of content, contacts, data, files, pages, funnels, automations, emails, courses, or other materials after cancellation, suspension, or termination.

10. Your Content

You own the content you create, upload, import, store, send, publish, or manage through the Hub. This may include funnels, websites, landing pages, emails, courses, contact lists, images, text, files, videos, automations, forms, customer data, subscriber data, and related materials.

By using the Hub, you grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, display, reproduce, and use your content solely as needed to provide, maintain, secure, support, and improve the Hub and related services.

We do not claim ownership of your content.

You are solely responsible for your content and for obtaining all rights, permissions, licenses, and consents needed to upload, use, send, publish, store, or process that content through the Hub.

11. Contact Lists, Subscribers, and Customer Data

You are responsible for the contacts, leads, subscribers, customers, students, clients, and other individuals whose information you upload, import, collect, store, email, or otherwise process through the Hub.

You represent and agree that you have all required rights, permissions, consents, and legal basis to use that information.

You may not upload, import, email, or use contact lists that are purchased, scraped, harvested, rented, obtained without permission, or otherwise used in violation of applicable law or third-party rights.

You are responsible for honoring unsubscribe requests, deletion requests, correction requests, opt-out requests, and other legally required privacy or communication requests from your contacts.

12. Email Marketing and Anti-Spam Rules

If you use DoneRightHub™ to send email, you are responsible for making sure your email activity complies with all applicable laws, rules, and industry standards.

You agree not to use the Hub to send spam, deceptive emails, misleading emails, unsolicited bulk email, or messages to people who have not given you permission to contact them.

You agree that your emails must:

  • Use accurate sender information

  • Use subject lines that are not deceptive or misleading

  • Include any required identification or disclosure

  • Include a valid physical postal address when required by law

  • Include a clear way for recipients to unsubscribe when required

  • Honor unsubscribe and opt-out requests promptly

  • Comply with CAN-SPAM and other applicable email, privacy, and marketing laws

You are the sender of the emails you send through the Hub. We are not responsible for the content of your emails, your contact lists, your unsubscribe practices, or your compliance with email marketing laws.

We may suspend or terminate email sending privileges if we believe your activity creates legal, security, spam, deliverability, provider, or reputational risk.

13. Acceptable Use

You agree to use DoneRightHub™ only for lawful business purposes and in compliance with these Terms.

You may not use the Hub to create, upload, publish, send, promote, sell, distribute, or support:

  • Illegal products, services, activities, or content

  • Fraudulent, deceptive, or misleading claims

  • Spam, phishing, spoofing, malware, viruses, or harmful code

  • Hacking, credential theft, scraping, or unauthorized access

  • Adult sexual content or sexually explicit material

  • Hate speech, harassment, threats, or abusive content

  • Content that promotes violence, self-harm, exploitation, or harm to others

  • Gambling, illegal lotteries, or unlawful betting services

  • Counterfeit products or services

  • Get-rich-quick schemes, deceptive income claims, or misleading financial promises

  • High-risk financial offers, investment schemes, or unsupported earnings claims

  • Products, services, or claims that violate payment processor rules

  • Content that infringes copyrights, trademarks, privacy rights, publicity rights, or other rights

  • Any activity that interferes with, disrupts, or harms the Hub, our users, our providers, or third parties

We may decide, in our sole discretion, whether content or activity violates this Acceptable Use section.

14. Prohibited Technical Activity

you agree not to:

  • Copy, modify, reverse-engineer, decompile, or attempt to extract source code from the Hub

  • Interfere with the security or operation of the Hub

  • Attempt to bypass usage limits, access controls, or security features

  • Use bots, scrapers, crawlers, or automated tools without permission

  • Access or attempt to access accounts, systems, or data that do not belong to you

  • Use the Hub to overload, disrupt, or damage any system or network

  • Resell, sublicense, or provide access to the Hub unless we allow it in writing

  • Use the Hub in a way that violates applicable laws or third-party rights

15. Third-Party Services and Providers

DoneRightHub™ may rely on third-party providers, software, hosting, payment processors, email delivery services, integrations, APIs, analytics tools, security providers, and other technology partners.

Some features of the Hub may depend on third-party systems that we do not own or control.

We are not responsible for third-party services, outages, errors, delays, changes, data loss, policy changes, price changes, or discontinued services.

Your use of third-party services may be governed by their own terms, privacy policies, acceptable use policies, and fees.

If a third-party provider restricts, suspends, or terminates access to a feature, integration, account, or service, we may need to restrict or modify the affected part of the Hub.

16. Payment Processing

Payments may be processed by third-party payment processors, such as Stripe or another payment provider.

By submitting payment information, you authorize the payment processor to charge your selected payment method for applicable fees, subscriptions, taxes, and other charges.

We do not control the payment processor and are not responsible for its independent acts, omissions, policies, or security practices.

17. Intellectual Property

The Hub, including its design, code, branding, trademarks, logos, text, graphics, interface, features, workflows, templates, documentation, and content, excluding your content, is owned by us or our licensors and is protected by copyright, trademark, and other laws.

You may not copy, modify, distribute, sell, lease, sublicense, reverse-engineer, or create derivative works from any part of the Hub unless we expressly allow it in writing.

The name DoneRightHub™, related branding, logos, and marks may not be used without our prior written permission.

18. Feedback

If you send us ideas, suggestions, requests, improvements, or feedback, you allow us to use that feedback without restriction or compensation to you.

We may use feedback to improve the Hub, create new features, adjust services, or develop future offerings.

19. Copyright Complaints

We respect intellectual property rights.

If you believe content on DoneRightHub™ infringes your copyright or other intellectual property rights, contact us at hello@donerighthub.com with enough information for us to review the issue.

We may remove or disable content that we believe violates these Terms or infringes another person’s rights.

We may also suspend or terminate accounts of users who repeatedly infringe intellectual property rights.

20. Privacy

Your use of DoneRightHub™ is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, share, and protect information.

By using the Hub, you agree that we may collect and use information as described in our Privacy Policy.

21. Service Availability

We work to keep DoneRightHub™ available and operating properly, but we do not guarantee uninterrupted access.

The Hub may be unavailable, delayed, limited, or interrupted due to maintenance, updates, outages, third-party provider issues, security events, technical problems, internet disruptions, or events outside our control.

We may modify, suspend, discontinue, replace, or limit any part of the Hub at any time.

22. Support

We may provide customer support through email, help resources, account tools, or other methods we choose.

Support availability, response times, and scope may vary based on your plan, service type, account status, issue complexity, and our availability.

We do not guarantee any specific support response time unless we agree to it in writing.

23. No Guaranteed Results

DoneRightHub™ provides tools and services that may help with marketing, websites, funnels, automations, email, courses, and business operations.

We do not guarantee any specific business result, income, revenue, traffic, leads, customers, conversions, rankings, deliverability, sales, or growth from using the Hub.

Your results depend on many factors outside our control, including your offer, audience, content, pricing, marketing, follow-up, strategy, compliance, reputation, and business activity.

24. Disclaimers

The Hub and all related services are provided “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, reliability, security, accuracy, and performance.

We do not guarantee that:

  • The Hub will be uninterrupted, secure, or error-free

  • Defects will be corrected

  • The Hub will meet your specific needs

  • Any specific business result will be achieved

  • Any content, contact list, automation, email, funnel, course, or website will perform as expected

  • Third-party services will remain available or unchanged

You use the Hub at your own risk.

25. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or related to the Hub, these Terms, your account, your subscription, or any related services is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, lost goodwill, loss of data, service interruptions, computer damage, system failure, or the cost of substitute services.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, warranty, statute, or any other legal theory, even if we have been advised of the possibility of damages.

26. Indemnification

You agree to defend, indemnify, and hold harmless DoneRightHub™, SSB Hosting, LLC, our owners, officers, employees, contractors, providers, licensors, and partners from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use of the Hub

  • Your content

  • Your contact lists, subscribers, customers, or leads

  • Your email marketing activity

  • Your violation of these Terms

  • Your violation of applicable law

  • Your violation of third-party rights

  • Your products, services, offers, claims, websites, funnels, courses, or business activity

We may control the defense of any claim that requires indemnification, and you agree to cooperate with us.

27. Changes to the Hub

We may update, change, remove, replace, limit, or discontinue any part of the Hub at any time.

We may add or remove features, adjust usage limits, update pricing, change plans, or modify how the Hub works.

We are not liable for changes to the Hub, including changes that affect your use, workflows, integrations, automations, websites, funnels, emails, courses, or business processes.

28. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date above. We may also provide notice by email, account notice, website notice, or another reasonable method.

Your continued use of the Hub after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Hub and cancel your account.

29. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

30. Venue

Any dispute, claim, or legal proceeding arising out of or related to these Terms, the Hub, your account, or our services will be brought in the state or federal courts located in Arizona, unless applicable law requires otherwise.

You agree to the personal jurisdiction and venue of those courts.

31. Force Majeure

We are not responsible for delays, failures, interruptions, or losses caused by events outside our reasonable control, including natural disasters, power outages, internet failures, hosting failures, third-party provider issues, cyberattacks, labor disputes, government actions, war, terrorism, civil unrest, emergencies, pandemics, or other events beyond our control.

32. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, as part of a merger, acquisition, sale of assets, corporate transaction, reorganization, or transfer of business operations.

33. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will remain in effect.

The invalid or unenforceable part will be interpreted as closely as possible to the original intent in a way that is valid and enforceable.

34. No Waiver

If we do not enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

Any waiver must be in writing to be effective.

35. Entire Agreement

These Terms, together with our Privacy Policy and any additional written agreements, policies, invoices, order forms, or service terms that apply to your use of DoneRightHub™, make up the entire agreement between you and us regarding the Hub.

They replace any prior or separate understandings about the same subject matter.

36. Contact Us

If you have questions about these Terms, contact us at:

SSB Hosting, LLC

Owner and operator of DoneRightHub™ and the DoneRight family of brands
Email: hello@donerighthub.com