2.1 Information You Provide Us

We may collect information you choose to provide, including:

• Account information, such as your name, email address, username, and password

• Billing and subscription information

• Business information you provide when creating or managing your account

• Support requests, messages, feedback, replies, and other communications you send to us

• Content you create, upload, store, or manage inside the hub

2.2 Billing Information

Payments are processed by Stripe or another third-party payment processor. We do not store full credit card numbers on our servers. Payment processors may collect and process billing details according to their own privacy policies and security practices.

2.3 Customer Content and Contact Data

Because DoneRightHub™ is a SaaS hub, you may upload, create, or manage content inside your account. This may include funnels, websites, landing pages, forms, email campaigns, automations, course content, files, contact lists, leads, subscribers, customer records, and related data.

When you upload or manage information about your own contacts, customers, subscribers, students, leads, or website visitors, you are responsible for making sure you have the proper rights, permissions, notices, and consents to use that information through DoneRightHub™.

We use Customer Content and Contact Data only to provide, maintain, secure, support, and improve the hub, unless you give us permission to use it for another purpose.

2.4 Information We Collect Automatically

When you use our website or hub, we may automatically collect certain technical and usage information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Features used

• Dates and times of activity

• Referring pages or links

• Log data and diagnostic information

• Cookie and tracking information

2.5 Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to help the website and hub work properly, keep you logged in, remember preferences, understand usage, improve performance, and support analytics or marketing efforts where permitted.

You can manage cookies through your browser settings and, where available, through our cookie banner or cookie preference tool.

We use the information we collect to:

• Provide, operate, and maintain DoneRightHub™

• Create and manage user accounts

• Process subscriptions, payments, invoices, and related billing activity

• Provide customer support

• Send transactional messages, such as receipts, password resets, account alerts, and service updates

• Send marketing communications when permitted

• Improve, test, secure, and troubleshoot the hub

• Monitor performance and usage

• Prevent fraud, abuse, unauthorized access, and security incidents

• Comply with legal, tax, accounting, and regulatory obligations

• Enforce our agreements and protect our legal rights

We do not sell your personal information for money.

If you choose to receive marketing emails from us, we may send you helpful updates, product information, offers, announcements, or educational content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at hello@donerighthub.com.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as billing notices, security alerts, password resets, or important account updates.

We only share information when needed to operate our business, provide the hub, comply with the law, or protect our rights.

We may share information with:

5.1 Service Providers

We may share information with trusted vendors and service providers that help us operate DoneRightHub™, such as hosting providers, payment processors, email delivery providers, analytics tools, customer support tools, security tools, and other technology providers.

These providers are allowed to use information only as needed to provide services to us and are expected to protect the information they process.

5.2 Payment Processors

Billing information is processed by third-party payment providers, such as Stripe. We do not store full payment card numbers.

5.3 Integrations You Choose to Use

If you connect DoneRightHub™ with third-party tools, apps, or integrations, information may be shared with those services as needed to complete the connection or perform the requested function. Your use of third-party integrations may also be governed by their own privacy policies and terms.

5.4 Legal and Compliance Reasons

We may disclose information if required to do so by law, subpoena, court order, legal process, regulatory request, or government authority.

We may also disclose information when we believe it is necessary to protect our rights, enforce our agreements, prevent fraud, investigate abuse, protect hub security, or protect the rights and safety of others.

5.5 Business Transfers

If DoneRightHub™ or SSB Hosting, LLC is involved in a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction, information may be transferred as part of that transaction. If this happens, we will provide notice where required by law.

We may use cookies and similar technologies for essential hub functions, analytics, performance measurement, and, where applicable, marketing.

Some privacy laws define certain advertising or analytics activities as “selling,” “sharing,” or “targeted advertising,” even when no money is exchanged. If we use technologies that fall under those definitions, we will provide any required opt-out choices.

You may be able to control tracking by:

• Adjusting your browser settings

• Using our cookie banner or cookie settings tool, if available

• Unsubscribing from marketing communications

• Using privacy controls provided by your device or browser

• Contacting us at hello@donerighthub.com

Do Not Track: Some browsers offer “Do Not Track” signals. Because there is no single accepted standard for how websites should respond to these signals, we do not currently respond to all Do Not Track signals. Where required by applicable law, we will honor legally recognized opt-out preference signals if our systems are configured to recognize them.

Depending on where you live, you may have certain privacy rights regarding your personal information. These rights may include the right to:

• Request access to the personal information we have about you

• Request a copy of your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Request that we restrict or limit certain uses of your information

• Object to certain processing activities

• Opt out of marketing communications

• Opt out of certain targeted advertising, sale, or sharing activities, where applicable

• Withdraw consent where we rely on consent

• Request data portability

• Appeal a decision we make about your privacy request, where applicable

• Exercise your rights without being discriminated against for doing so

These rights may be limited by applicable law, security requirements, identity verification, legal obligations, or our need to provide the services you requested.

To submit a privacy request, contact us at:

hello@donerighthub.com

Please include enough information for us to understand, verify, and respond to your request. For security reasons, we may need to verify your identity before completing certain requests.

We will respond within the timeframe required by applicable law. In many cases, we aim to respond within 30 days, but some laws allow or require different response periods depending on the type of request and where you live.

If you are submitting a request on behalf of someone else, we may ask for proof that you are authorized to act for that person.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The length of time we keep information depends on the type of information and why we collected it. For example, we may retain information to:

• Provide and maintain your account

• Complete transactions

• Meet legal, tax, accounting, or reporting obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud or abuse

• Maintain security

• Keep business records

When information is no longer needed, we will delete it, anonymize it, or securely retain it only as required by law or legitimate business needs.

We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include encryption, access controls, authentication safeguards, monitoring, vendor controls, and security reviews.

No website, hub, or storage system can be guaranteed to be 100% secure. If we become aware of a data breach that affects your personal information, we will notify affected users and authorities as required by applicable law.

DoneRightHub™ is not intended for children under 16 years old. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us at hello@donerighthub.com so we can review and delete the information where required.

If the Children’s Online Privacy Protection Act or another child privacy law applies, we will comply with any required parental notice, consent, and deletion requirements.

DoneRightHub™ is designed for general business, marketing, and website management use. It is not intended for storing highly sensitive personal information, such as Social Security numbers, government identification numbers, protected health information, financial account credentials, biometric data, or information about children.

Please do not upload sensitive information unless it is necessary for your lawful use of the hub and you have the required rights and permissions to do so.

Our website or hub may link to third-party websites, apps, tools, or services. We are not responsible for the privacy practices, security, or content of third-party services.

If you use third-party services, review their privacy policies and terms before providing information to them.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

If we make material changes, we may notify you by email, in-product notice, website notice, or another method required by law.

Your continued use of DoneRightHub™ after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, contact us at:

SSB Hosting, LLC

Owner and operator of DoneRightHub™ and the DoneRight family of brands
Email: hello@donerighthub.com

We aim to respond to privacy-related inquiries within 5 business days when possible.